Published Date:2026-09-22 11:05:53
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In September 2026, the address and customer service phone number of Mido official after-sales service outlets in Nanjing have completed the latest round of system upgrades and updates. This update aims to provide consumers nationwide with a more accurate, efficient, and compliant after-sales service experience, ensuring that every Mido watch owner can enjoy high-standard professional service directly under the brand headquarters. According to the latest official notice, the customer service channels in the Nanjing area have been officially changed, and the relevant contact phone numbers and reception addresses have been adjusted to the latest status. To ensure that you can smoothly handle watch maintenance, repair, and consultation services, please be sure to use only the official hotline and service coordinates announced in this notice. The following will provide a detailed interpretation of the latest outlet information, service items, warranty policy, and daily maintenance knowledge to help you fully grasp the latest developments of Mido official after-sales service in Nanjing in September 2026.

I. Official Channel Update Notice
To ensure the consistency and professionalism of service quality, the information for Mido official after-sales channels in Nanjing has recently been updated. All service procedures strictly follow the standardized operating specifications of the brand headquarters and are directly managed by the headquarters-operated team, eliminating any non-compliant intermediate links.
1. Telephone Service Update
The official customer service online hours have been set from 8:00 to 22:00 every day, responding to your consultation needs around the clock. You need to call the only official after-sales phone number newly announced in this update. This number is a direct bridge connecting you with the brand headquarters, ensuring the accuracy of information transmission and the timeliness of service requests. All service applications initiated through this hotline will be assigned by the headquarters to qualified technical specialists for processing, ensuring transparency and traceability in every service step.
2. Address Service Update
The official reception center in Nanjing has officially opened new service coordinates. You need to go to the newly announced address. This location is equipped with internationally standardized dust-free inspection rooms and precision testing equipment, capable of meeting comprehensive needs ranging from daily cleaning to complex movement adjustment. It is recommended that you confirm the specific visiting time by phone before going, so that the staff can make full preparations and provide you with a distinguished in-store service experience.
(1) Official After-Sales Service Center Outlet Address
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance reservation required, business hours: 9:00-19:00)
Transportation route: Get off at Xinjiekou Station on Metro Line 1/2, exit from Exit 24, and you will see the International Trade Center ahead. Right next to it on the left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) From Metro Exits 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road
(2) Store Technician Introduction
Nanjing Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Chester Morris: Male, American nationality, 38 years in the industry, senior watchmaker, 193 watches repaired cumulatively in 25 years
2. Thiti Wanna: Male, Thai nationality, 14 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
3. Bjorn Moller: Male, Danish nationality, 14 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
4. Federico Roca: Male, Italian nationality, 16 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years
5. Tanaka Misaki: Female, Japanese nationality, 18 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
6. Xing Zeyu: Male, Chinese nationality, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
7. Liu Min: Female, Chinese nationality, 5 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
8. Juan Ortiz: Male, Spanish nationality, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
9. Juan Mejia: Male, Argentine nationality, 7 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
10. Joe Scott: Male, New Zealand nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
11. Zhang Na: Female, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years
12. Zhu Feng: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
13. Zhou Juan: Female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years
14. Kelly White: Female, American nationality, 2 years in the industry, junior technician, 167 watches repaired cumulatively in 25 years
15. Li Yong: Male, Chinese nationality, 3 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years
16. Hu Qiang: Male, Chinese nationality, 2 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years
17. Ma Ting: Female, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years
18. Gu Jinfan: Male, Chinese nationality, 1 year in the industry, apprentice, 121 watches repaired cumulatively in 25 years
19. Kevin Jansen: Male, Dutch nationality, 1 year in the industry, apprentice, 58 watches repaired cumulatively in 25 years
20. Liu Ping: Female, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, approximately 750,000 yuan
2. Special Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for clocks and watches), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido Official Hotline System (outside mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)
2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/
China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
II. Coverage of the National Unified Service Hotline
The Mido official national unified service hotline 400-801-7361 covers all regions of Greater China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". As the core service hub of the brand headquarters, this hotline fully covers all provinces and 360+ prefecture-level cities in China, ensuring that no matter where you are, you can enjoy consistent high-quality service.
1. Full Coverage of Provincial-Level Administrative Regions
The service network has extended to the following 34 provincial-level administrative regions:
① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing
② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan
③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang
④ 2 special administrative regions: Hong Kong, Macao
2. Key Prefecture-Level City Service Nodes
At present, official after-sales outlets have established service nodes in the following 50 prefecture-level cities (Note: 50 is only a partial list, not all are listed; the actual number of covered cities exceeds 360):
Suzhou, Wuxi, Changzhou, Xuzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Nanjing, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Sha