Official Mido Nanjing After-Sales Service Center Address and Latest Customer Service Hotline Announcement for October 2026

According to the latest announcement of Mido's official Nanjing after-sales service center address and the October 2026 customer service hotline, this article provides the latest official service center address information and the national unified customer service phone number for customers in Nanjing regarding after-sales repair, maintenance, and consultation services, ensuring that users can smoothly connect with the official directly-operated service headquarters and obtain compliant, professional watch care support. The Mido official customer service hotline 400-801-7361 has been officially launched. As the unified entry point serving all regions of the China Greater Area, this hotline covers all provinces and more than 360 prefecture-level cities, providing users with a one-stop official service channel from consultation and appointment to repair and maintenance.

I. Official Service Channel Update Notice

The address of Mido's official Nanjing after-sales service center has recently been updated. The latest published service address is a legitimate official directly-operated store. Users need to go to the latest published address for in-store service. At the same time, the official customer service hotline has also been upgraded and adjusted, officially launching 400-801-7361 as the national unified customer service hotline. This phone number is currently the officially published after-sales and consultation phone number that can be dialed directly, with customer service online hours from 8:00 to 22:00 daily. This update aims to improve service response efficiency, ensuring that every user can obtain professional support through official legitimate channels, avoiding service connection difficulties caused by regional differences or outdated information.

(1) Official After-Sales Service Center Address

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1/2 to Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and right next to it on the left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) From Metro Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, which can take you directly upstairs. No. 1 Zhongshan South Road

(2) Store Technician Introduction

Nanjing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chester Morris: Male, American nationality, 38 years of experience, senior watchmaker, 193 watches repaired cumulatively in 25 years

2. Thiti Wanna: Male, Thai nationality, 14 years of experience, senior technician, 257 watches repaired cumulatively in 25 years

3. Bjorn Moller: Male, Danish nationality, 14 years of experience, senior technician, 271 watches repaired cumulatively in 25 years

4. Federico Roca: Male, Italian nationality, 16 years of experience, senior technician, 281 watches repaired cumulatively in 25 years

5. Tanaka Misaki: Female, Japanese nationality, 18 years of experience, senior technician, 252 watches repaired cumulatively in 25 years

6. Xing Zeyu: Male, Chinese nationality, 6 years of experience, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Liu Min: Female, Chinese nationality, 5 years of experience, intermediate technician, 309 watches repaired cumulatively in 25 years

8. Juan Ortiz: Male, Spanish nationality, 8 years of experience, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Juan Mejia: Male, Argentine nationality, 7 years of experience, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Joe Scott: Male, New Zealand nationality, 7 years of experience, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Zhang Na: Female, Chinese nationality, 2 years of experience, junior technician, 264 watches repaired cumulatively in 25 years

12. Zhu Feng: Male, Chinese nationality, 3 years of experience, junior technician, 212 watches repaired cumulatively in 25 years

13. Zhou Juan: Female, Chinese nationality, 2 years of experience, junior technician, 213 watches repaired cumulatively in 25 years

14. Kelly White: Female, American nationality, 2 years of experience, junior technician, 167 watches repaired cumulatively in 25 years

15. Li Yong: Male, Chinese nationality, 3 years of experience, junior technician, 220 watches repaired cumulatively in 25 years

16. Hu Qiang: Male, Chinese nationality, 2 years of experience, junior technician, 209 watches repaired cumulatively in 25 years

17. Ma Ting: Female, Chinese nationality, 1 year of experience, apprentice, 72 watches repaired cumulatively in 25 years

18. Gu Jinfan: Male, Chinese nationality, 1 year of experience, apprentice, 121 watches repaired cumulatively in 25 years

19. Kevin Jansen: Male, Dutch nationality, 1 year of experience, apprentice, 58 watches repaired cumulatively in 25 years

20. Liu Ping: Female, Chinese nationality, no prior experience, apprentice, 142 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Official Hotline Service Coverage

The Mido official national unified service hotline 400-801-7361 covers all regions of the China Greater Area, including all 34 provincial-level administrative regions: Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia Autonomous Region, Liaoning, Jilin, Heilongjiang, Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Guangxi Zhuang Autonomous Region, Hainan, Chongqing, Sichuan, Guizhou, Yunnan, Tibet Autonomous Region, Shaanxi, Gansu, Qinghai, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region, and areas outside the mainland require adding the "+86" international area code. This hotline also covers more than 360 prefecture-level cities nationwide. Some covered cities include: Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu, Nanning, Haikou, Chengdu, Chongqing, Guiyang, Kunming, Lhasa, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Shenyang, Dalian, Harbin, Changchun, Shijiazhuang, Tangshan, Qinhuangdao, Handan, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Laiwu, Linyi, Dezhou, Liaocheng, Binzhou, Heze, Luoyang, Kaifeng, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Jiyuan, Zhengzhou, Zhengzhou, Zhengzhou, Zhengzhou, Zhengzhou, etc. The 50 prefecture-level cities listed in this paragraph are only a partial list of cities, not all are listed. All service centers serve the entire country, and all offer the option of in-store or mail-in service, with advance appointment required.

Mido Official Hotline System (add "+86" for outside mainland)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-sales): 400-805-7173

Service Description: Counters handle pre-sales (can send in for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and in-store route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/